My Elite Business is about more than technology.  We’re about understanding you needs and providing the right solutions and world-class client support to grow your business. We provide proven, affordable and reliable technology solutions and support for the following and everything in between. Don’t see what need?  Contact us: Call: 844.269.4645 or Email us.

ARM Licensing and Insurance Solutions:

Elite Business Solutions partners offer a full-service ARM support company offering license, bond, insurance, audit, and compliance-related products and services designed to meet specific licensing insurance, auditing, and risk planning needs of collection agencies, debt buyers, and law firms.

• Licensing services include initial, renewal, and change management (address, owner, officer, name changes) services.
• Bond products include statutory licensing, fidelity, and client contract bonds.
• Insurance services include E & O (professional liability), D & O, crime and cyber insurance.
• Audit services include DBA Debt Buyer Certification Program Audits (Approved Auditor) and independent third-party compliance audits on behalf of legal network management firms and passive debt buyers.
• Compliance services include Compliance Management Systems (CMS) development including policy & procedures development and review.

Mailers:

Most collection agency mail vendors just laser print and mail whatever you provide them. Our Partner resource offers several multi-channel delivery options to help you get your communications delivered and opened faster. In addition to traditional print and mail services, we provide electronic message delivery, texting notifications, and online payment portals.

Our partners offer synergizes state-of-the-art technology with proven best practices to ensure that we deliver superior results for you. Our Partners are true industry innovators, developing and applying leading-edge technologies to ensure the optimum in secure, fast and cost-effective rapid outbound letter document delivery and communications processing services at the lowest cost.

Contact Center Software Solutions:

My Elite Business helps you build better relationships by providing hassle free solutions that give your customers the help they need, whenever they want it, and however they choose.

Whether in cloud or on premise, our Call Center software solutions will deliver a seamless experience across every channel and every touchpoint without missing a beat.  My Elite Business will help you leveraging customer profiles and preferences and drive personalized interactions, from IVR self-service to agent-assisted conversations, inbound and outbound voice, Email, SMS, chat or social.

• Cloud Contact Center
• Experience Continuity
• Automatic Call Distributor (ACD)
• CRM Integration
• Multi-Channel
• Omni-Channel
• Auto-Dialer
• TCPA Risk Mitigation